Audit

An in-depth analysis of contracts versus charges is undertaken to ensure compliance on the part of the carrier. Multiple sources of information, such as infrastructure inventory, customer service records, topography reports, network diagrams, contracts, and billing information are cross-referenced to identify inconsistencies. Determinations are made as to whether tariffs, product codes, discounts, credits, taxes and regulatory fees have been applied and/or provisioned correctly. Once errors are located, researched and verified, an effort is undertaken on behalf of the client to manage and finalize the recovery process (i.e. credits on vendor bills, or refund checks in hand).